My Term Paper

Principles Of c atomic number 18 Wk 1 Dis In this weeks raillery you testament take up to explain the four wariness functions and the evolution of management thought. In Chapter 11, motivation read pages 360-390 and answer questions from Why Wont They Take a Break? on page 391. Discuss the haping Which motivation theory(s) do you think would help communicate the importance of vacation time to your employees? I would go with McClellands learned needs theory. This theory suggest that people are motivated by need of affiliation as fountainhead as achievement.I think by explaining to employees the benefit of vacation time could be utilise to express the importance of it, by suggesting to employees that vacation time back tooth be used for time other than the destination to save for a vacation. emergencys can arise and vacation time is a helpful way to explicate through what could possibly be a tough patch as well as the perks of taking vacation time for in fact a vacation. t he benefits could be used to suit the individuals needs as well as personal goals. How would you convince your employees that stimulateing less(prenominal) hours, non to a greater extent, is much beneficial for them and the comp any?I would honestly explain to my employees how drubing less hours can prevent them from becoming burned out and decreasing performance. I would excessively explain plainly how by working more(prenominal) than hours when not unavoidable is draining on the company and its ability to afford the employees salarys. however i would one on one discuss the goals of each employee using McClellands theorys to work with the individual at reaching those personal goals even with a inadequacy of excessive hours required. Please remember to cite the text and any removed sources used. Wk 2 DisConsider the particular management functions which declare to scenarios such as house servant and international transaction. For this weeks class discussion you will or der a moderns term which will help you to explain and hold back these management functions. First, find a recent news article close an cheek that is experiencing change. Then, discuss the following How is the government activity applying each of the four functions of management (planning, organizing, leading, controlling) to address this change? I found a news article on Starbucks. Starbuck has a threat to their coffee supply due to mood change.Starbuck used the four functions of management and their declarations are showing success. Planning Their goal is to stifle the Green House Gasses. Their means to succeed is to come up with an dexterity program to reduce their environmental footprint, use reusable energy, and reduce carbon emissions Organizing They tried to talk to congress to take action unsloped now failed. So they started to work with local producers to take their receive action. Leading They partnered up with Conservation International to improve their produc tion, and to conserve and restore natural habitat. The besides worked with farmers in order to reduce carbon emissions.Control They are keeping cold shoulder of their progress by conducting an inventory of their use of Green House Gas. The result in 2010 was 1,006,854 metric tons of GHG they were using. In 2011 the results were 979,963 metric ton of GHG creation used. A reduction of 2. 7%. They are continuing to monitor the GHG use. Since the efficiency program is working they will continue try to find more ways to reduce their use of GHG. http//www. starbucks. com/responsibility/environment/climate-change Wk 3 Dis presently that you pull in learned approximately aspects of the communications model, such as anaging communication, planning, and finale make, you will explain the communications model from the senders and pass catchers perspectives in this weeks class discussion. Discuss the following Explain the move to successfully communicate a message to a receiver. Whic h steps of the process do you find nigh ch bothenging in your communications and why? The first step is the message. The message is the teaching that you want to communicate. The next step is encoding This is the process of transferring the information you want to communicate into a form that can be sent and mighty decoded at the other end. Your success in encoding depends partly on your ability to convey information clearly and simply, alone also on your ability to anticipate and eliminate sources of confusion the key part of this is intimate your audience. Failure to understand who you are communicating with will result in delivering messages that are misunderstood. channel messages are conveyed through channels, with verbal including face-to-face meetings, ring and videoconferencing and written including letters, emails, memos and reports. Different channels have different strengths and weaknesses. decode reasonable as successful encoding is a skill, so is successful decod ing just as confusions can arise from errors in encoding, it can also arise from decoding errors. This is particularly the case if the decoder doesnt have full knowledge to understand the message. receiver your message is delivered to individual members of your audience. No doubt, you have in mind the actions or reactions you hope your message will lodge from this audience. Keep in mind, though, that each of these individuals enters into the communication process with ideas and feelings that will doubtless influence their understanding of your message, and their response.To be a successful communicator you should consider these in the beginning delivering your message, and act appropriately. Wk 5 Dis You have read nigh ethics and accessible responsibility, and perhaps watched this weeks video selection. Consider what you have learned, and apply it to your own business area. In this weeks class discussion, you will describe ethical situations in a buss usage related to your ar ea of study. Discuss the following Describe three universal ethical discommodes facing omnibuss in your chosen industry. The industry of my choice is affair management.I chose this because I want to own my own business and be my own boss. The three ethical growths that I feel that charabancs are facing in this industry is 1. Discrimination 2. Fraud 3. Authority. 1. Discrimination is a serious issue in a lot of businesses today. closely companies discriminate against race, sex/gender, and most often now sexual preference. There is a place in my town that actuall(a)y wont hire anyone but Mexicans because they are said they work harder than anyone else. Sure they have a few of blacks and whites there.My so called in-law is a supervisor there and told me before I put in my occupation that they are not gonna hire me because they want more Mexicans. Its crazy but true and its not fair. I am a hard player and I shouldnt be denied a job because of my race. 2. Fraud is another issu e and a lot of are guilty of it. Employees and double-deckers are guilty of it just to get a higher position or just hired. nigh lie about education and work history. We lie because most companies dont backtrack eitherthing on the application. If e trulything was checked then it would be a lot of pensive unemployed people.Lying about education, work history and qualification is in every company. This person I know found a website to get invent GEDs and she is using hers. She been with the company for 3 years. If they are not gonna check all information on applications then they are lying themselves. They say they go over applications and they dont. 3. Authority is the biggest issue to me personally. I have worked for my in-law about 10 years ago (before the mexican issue) and she abused her authority. She felt that since she was in a higher position she would use it and make us (workers) so some of her work.She would pull some of us off our machines to do inventory. We did it for a while until the plant had a company meeting. We were told what our jobs were and asked why were doing other things that unplowed our production low. No one spoke up until I did. Some feared they would lose their jobs but not ME. I told on her and she was so they started making her do inventory and record it on paper. She was mad at me and I didnt care because she was not my cup of tea anyway. We all got a $1 raise because we had done our job and part of hers also. Wk 6 DisIn this weeks class discussion, you will consider the legal, ethical, and social implications of real world business practices. Find an example of a business facing a legal, ethical, and/or social responsibility dilemma. Create a one-paragraph summary of the dilemma and the steps you think the transcription should take to resolve the issue. My story will be about KFC there first battle was the dead chickens that they are state to disposal, they continue to use them for more meat. For people to know that it can be a very big lost on clients and a very bad look on the business.The second battle was from a crack cocaine chicken wrap, a 14 year old girl was mentality damaged from eating one it nearly killed her. She was in a syncope for at least 6 months at the age of 7 trying to recover from the sickness. She had caught a disease they call Spastic Quadriplegia, and it damages all four limbs so they had no choice but to place her in a wheelchair. She was awarded 5 million from the problems that KFC caused the parents said it will be a very big help because of the situation, but she is still torn that girl had to face these problems and deal with it for the rest of her life.This should be a lesson to everybody that is why I am so funny with my food now and seeing devil things happen like this just led me with the choice of never handout back KFC ever again. This is life threatening things that can happen in the line of business thats why when it comes to me having a business everythin g will be legit. Wk 8 Dis Managers are affected by the organizational environment, and help to acquire it. Their role is instrumental in a successful organizational culture. In this weeks class discussion, you will define the buss role as it relates to various organizational cultures.Discuss the following Think of an organization with which you are very familiar. How flexible/rigid are the managers at this organization with regard to policies and personnel? Identify and describe the factors you think helped to shape this organizations culture. Strategic planning involves a set of procedures for making decisions about the organizations long-term goals. In order to achieve these goals, managers have to devise a plan that incorporates both flexible and ridged forms of management (Bohlander Snell, 2010). On many an(prenominal) another(prenominal) occasions in the past, I have worked as a customer service agent.In this position, customer agents have access to personal information of their customer. client service agents must comply with laws set forth by the government. non following these procedures during every call could possibly render huge fines or, defeat case scenario, dissolution of the organization. For this reason, certain disclosures and/or disclaimers must be declared during each and every call. In this case, I had very rigid rules, regulations, policies and procedures to follow in order to avoid legal ramifications or loss of employment.At the said(prenominal) time, I was given some em big businessmanment in order to revenge customer complaints and issues such as changes to the account, issuing credits, or billing discrepancies. component customers find the best solution to their problem requires some flexibility, but the period was still limited. We had a few solutions to choose from that did not require manager approval. If the issue could not be end with what we had to work with, then the managers approval was needed. Although most agent s these days are given more freedom to make decisions, there are still boundaries that cannot be pass over or overlooked.Companies are becoming more lenient and allowing employees to use their fancy in areas of customer satisfaction. Empowerment managers or employees make them feel content, capable, and competent. This in turn will elevate morale, enhance the companys culture, and ontogeny customer loyalty (Williams, 2012). Sources Bohlander, G. , Snell, S. (2010). Managing human resources. mason Cengage Learning Williams, C. (2012). Effective management. Mason Cengage Learning Wk 9 Dis Delegation is one of the important roles of management.In the class discussion for this week, you will practice demonstrating effective delegation techniques and strategies. Consider your own experiences in your discussion. Discuss the following List three work tasks that managers could successfully designate to employees. * A manager could instruct an associate employee to do simply housekeepi ng tasks such as sweeping, mopping, wiping surfaces and cleaning bathrooms. I feel that the delegation of power to the associate employee gives the managers time to do more important tasks to the business. * A manager could delegate the responsibility of restocking merchandise.This delegation of authority not only frees up the managers schedule but also instill some pride for the employee on their involvement inwardly the company. * A manger could delegate assistant manager to do inventory reports, scheduling other employees and making orders from vendors. This ensures that the assistant manager can continue the business the way the manager would run it in their absence. List three work tasks that managers should not delegate. * I do not feel that any form of Loss prevention should be handled by any other employee than the manager.With keeping this task with the manager the possibility of preventing employee thieving goes up. * Keeping up and maintaining sales goals should not be delegated to other employees. If the employee is focus on sales goals their customer service skills could become lax in hopes of reaching the goals. This could also place doubt the employees mind about the security measures of their position with the company. * Customer Complaints is also something that should be handled directly with the manager. With the manager having more experience with irate customers the situation is more likely to be resolved with as little conflict as possible.Explain your reasoning Wk 10 Dis In the class discussion this week, you will consider the age and gender aspects of form within your field of specialization. Discuss the following Think of an organization within your industry with which you are familiar. What is the approximate age range of its employees? 18 to 45 years of age. What would you guess is the fairish age? I would say the average age is 34. Which gender is more prevalent within the organizations workforce? The male gender is dominant i n this industry. Are most of the managers female or male? Male.How do the factors above influence the forte of the organization? This particular organization, one of the leading garage door companies in the bay area, is open minded to both males or females holding any position, from a person of labor to General Manager, as long as you are qualified. Every employee is treated with respect professional behavior. Because each new employee is trained properly supported by the staff, it creates a work environment where people enjoy working there have been there for many years. The best way I can describe it is the company has a family atmosphere about it.